PRIVACY POLICY
1. Scope
This Policy explains how UltraOnix handles personal information in connection with the website, purchases and customer support. It covers our services, not independent sites you visit through external links.
2. Information we handle
Depending on your interaction, we may receive contact and delivery details, order and transaction records, support correspondence, communication preferences, and information you choose to provide through a quiz or form.
Technical information may include IP address, browser/device characteristics, referring pages, interactions and cookie or similar identifiers. Payment information is handled as needed to process transactions, provide support and maintain required transaction records, including through authorized payment providers.
Quiz responses can reveal sensitive personal interests. Provide only requested information; do not send unnecessary medical records.
3. Purposes
We use information to fulfill purchases, provide support, manage authorized subscriptions, communicate about service, protect against misuse and improve site performance. Marketing and analytics uses must follow applicable permissions and the choices described below.
Information you choose to provide through a quiz or form may be used to respond to your request and provide relevant product information. A product suggestion is not a diagnosis.
4. Providers and other disclosures
Information needed to deliver these services may be handled by payment processors, fulfillment and shipping providers, hosting/security vendors, support platforms and communication providers. Where used, analytics or advertising partners may receive identifiers and interaction data under the applicable settings and disclosures.
We may disclose information when required by law, to respond to lawful requests, or to protect rights and security. A business transaction may involve transfer of information, subject to applicable safeguards and notice requirements.
Where applicable, you may request to opt out of the sale or sharing of personal information or its use for targeted advertising by contacting [email protected]. We will handle your request according to the rights and requirements that apply to you.
5. Cookies and advertising
UltraOnix may use cookies and similar technologies to support website functions, remember preferences, help protect transactions, understand site usage and support advertising.
You can control cookies through your browser settings and, where available, privacy controls provided on the website. Blocking or deleting certain cookies may affect checkout, saved preferences or other features.
Where applicable law requires consent for nonessential technologies or recognition of an opt-out preference signal, we will handle those choices in accordance with the applicable requirements. For questions about cookies or advertising preferences, contact [email protected] or call 1-855-205-1601.
6. Marketing preferences
Promotional emails include an unsubscribe method. Other marketing channels provide their applicable opt-out instructions. You can also contact [email protected]. Essential transaction and support messages may continue after a marketing opt-out.
If you opt into a text-message program, its enrollment disclosures and program terms will explain how to unsubscribe, obtain assistance and review applicable message-frequency and charge information. A purchase alone does not authorize promotional text messages.
7. Retention and security
We retain information for the purposes described here, including necessary transaction, legal, accounting and fraud-prevention needs. Retention depends on the type of record and applicable obligations. We keep records only as long as reasonably necessary for these purposes, taking account of applicable requirements and the nature of the information.
We use reasonable safeguards appropriate to the information and service. No system guarantees absolute security. This Policy does not promise that payment information is stored offline or that every disclosure risk is eliminated.
8. Privacy requests
Depending on where you live and applicable law, you may have rights to access, correct or delete information, obtain a copy, or opt out of certain uses. Contact [email protected] to submit a request.
We may verify your identity and any representative’s authority before responding. Exceptions may require keeping particular records. We will respond within the timeframe required by applicable law and explain any available process for challenging our response.
9. Children, location and updates
Our purchasing services are intended for adults. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
Information may be processed where we or our service providers operate. Where applicable, we will use the protections required for cross-border transfers. We may revise this Policy and provide notice of material changes as required.
Privacy contact:
[email protected] | 1-855-205-1601