TERMS & CONDITIONS
1. About UltraOnix
In these Terms, “UltraOnix,” “we,” “us” and “our” refer to the business operating UltraOnix.com. These Terms describe the rules for using our website and purchasing products directly from us. Please read them together with our Privacy Policy and Return Policy before submitting an order.
Using the site does not waive rights that applicable law gives you. Where an order includes a specific offer, its clearly disclosed purchase conditions also apply.
2. Eligibility and responsible use
Our products and purchasing services are intended for adults aged 18 or older. You must provide accurate information and be authorized to use the payment method you submit.
Do not interfere with the site, attempt unauthorized access, upload malicious code, impersonate another person or use the service for fraudulent transactions. We may restrict access reasonably necessary to protect customers, systems or legal rights.
3. Product information and appropriate use
UltraOnix products are dietary supplements. Website content, quizzes and product recommendations provide general information and do not establish a healthcare relationship, diagnose a condition or replace professional medical advice.
Follow the label’s directions and warnings. Consult a qualified healthcare professional before use if you have a medical condition, take medication or have concerns about ingredients. Stop use and seek appropriate advice if an adverse reaction occurs.
Individual experiences differ. A testimonial, illustration or ingredient study does not promise that a particular customer will obtain the same outcome. A satisfaction guarantee is a refund policy, not a guarantee of physical results.
4. Orders and payment
Review the product, quantity, price, shipping charges, taxes and any recurring terms before submitting payment. You are responsible for accurate delivery and contact information.
An order acknowledgment confirms receipt of your request and does not by itself guarantee fulfillment. We may decline or cancel an order because of unavailable stock, a material listing error, suspected fraud or a delivery restriction. We will notify you when reasonably practicable and refund amounts collected for items we cancel.
Payment is processed through our authorized providers. Do not send card numbers, security codes or account passwords in ordinary email or support messages.
5. Prices and promotions
The currency and total payable amount are displayed during checkout. Offers may have product, quantity, territory or time restrictions identified with the promotion. Changes to future pricing do not authorize undisclosed increases to a completed purchase.
If a material pricing error affects an order, we will seek your agreement to a corrected amount or cancel the affected item and refund the payment. We will not silently charge a higher amount.
6. Shipping and delivery
Available destinations, shipping methods, charges and estimated delivery times are shown before purchase. Dispatch and delivery estimates are provided with the applicable offer or order information. Tracking will be supplied when available.
Delivery estimates may be affected by carrier delays, holidays, address errors or events outside our control. Contact [email protected] or 1-855-205-1601 promptly if a parcel is damaged, missing or incorrect. Our response will follow the applicable order terms and your statutory rights.
7. Optional subscriptions and recurring shipments
UltraOnix may offer optional subscriptions or recurring shipment plans. A one-time purchase does not automatically enroll you in a subscription. Recurring charges apply only when you authorize a recurring offer after reviewing its terms.
Before enrollment, checkout will clearly display the product and quantity, initial payment, recurring price, first renewal date or timing, billing and shipment frequency, applicable shipping charges and taxes, and cancellation instructions. The specific terms displayed for the offer you select govern your subscription.
To request cancellation, email [email protected] or call 1-855-205-1601. Contact us before your next scheduled charge to prevent the next renewal from being processed. Any offer-specific cancellation deadline must be clearly disclosed before enrollment.
We will confirm your cancellation and stop future recurring charges once it takes effect. If an order has already been charged or processed, contact us for assistance; any applicable return or refund will be handled under our Return Policy and applicable law.
Trials, introductory discounts, loyalty offers and recurring add-ons must disclose their own pricing and renewal conditions. Authorization for your main purchase does not automatically authorize a separate recurring upsell.
8. Returns and refunds
Our Return Policy explains eligibility, deadlines, return authorization and refund processing. If your purchase included an expressly stated guarantee, keep a copy of the offer and order confirmation. Nothing in our policy removes rights that cannot legally be excluded.
9. Communications and marketing choices
We may send messages needed to process an order, deliver service or answer a request. Promotional communications are handled according to your choices and applicable consent requirements. Purchasing alone does not constitute consent to every form of automated marketing.
Use the unsubscribe mechanism in an email, the stated opt-out method for other messages or [email protected] or 1-855-205-1601. An opt-out from marketing does not prevent essential order or account notices. See our Privacy Policy.
10. Reviews, endorsements and site content
Where published, customer reviews describe individual experiences. Material incentives and paid endorsements must be disclosed. Models, actors and illustrative images must be identified where needed to avoid misleading customers.
Website text, design, graphics, software and branding belong to their respective owners. You may use the site for personal shopping and information, but may not reproduce or commercially exploit protected material without permission or another lawful basis. Third-party marks remain the property of their owners.
11. External services
External websites and third-party services have their own terms and privacy practices. Linking to them does not make us responsible for their independent content or transactions. This does not exclude responsibility we have under law for providers acting on our behalf.
12. Availability and liability
We aim to keep the site accurate and available, but cannot promise uninterrupted access or the absence of every technical error. To the extent permitted by law, the website is provided without additional implied assurances of uninterrupted or error-free operation.
Liability exclusions apply only where enforceable. Nothing here excludes liability or consumer remedies that applicable law prohibits us from excluding.
13. Disputes and applicable law
Please contact [email protected] or 1-855-205-1601 with your order number and concern so we can investigate. Disputes will be handled in accordance with applicable law, including any mandatory consumer protections that apply to you.
If a provision is unenforceable, the remaining provisions continue to apply to the extent legally permitted.
14. Updates and contact
We may revise these Terms for future use or purchases. Updated terms will carry a revised effective date. Material changes affecting an existing subscription will be communicated as required by law; posting a change alone does not authorize undisclosed new charges.
Customer support:
[email protected] | 1-855-205-1601